The Challenge

Protecting technicians, tools, and uptime at scale

A distributed fleet of solo-working technicians carrying valuable tools between job sites creates layered risk: incidents on the road that need reliable evidence to resolve fairly, tool theft that erodes margin, and lone workers who need support the moment something goes wrong. Point solutions could address pieces of that picture, but not the whole of it, and not in a way that scaled with an ambitious digitisation strategy.

The Solution

An integrated technology ecosystem, not a stack of standalone tools

SureCam's dashcams have been active across the Enterprise Flex-E-Rent mobile service van fleet since 2022. The bespoke front and rear-facing solution was designed to capture indisputable video evidence for incident investigations, and to deter, detect, and record tool theft events.

That foundation is now the base for a broader connected fleet solution, built on SureCam's video-enabled telematics ecosystem and integrated with Enterprise Flex-E-Rent's internal systems:

• SureCam video telematics — front and rear-facing dashcams delivering indisputable video evidence and theft deterrence across the fleet.
• Peoplesafe lone worker protection — giving mobile technicians peace of mind that support is always on hand, wherever they're working.
• Optimize AI-powered fleet management — extending beyond route optimisation into AI-driven fleet management decisions.

"We are looking at how we can leverage more from technology as part of our ambitious fleet digitisation strategy. Working closely with SureCam and its partners, we are using complementary tools, integrated with our internal systems, to create a connected fleet solution that improves safety and eliminates risk, while supporting a highly efficient and productive operation."

 

James Walker
Group SMR Manager, Enterprise Flex-E-Rent

The Results

Safety and ROI that extends to customers, too

The connected approach is paying off in two directions. Internally, it's improving safety and reducing risk across the mobile service fleet. Externally, it's letting Enterprise Flex-E-Rent extend the same insight to the customers whose vehicles it manages.

"The connected technology approach is benefitting our own fleet and providing return on investment but also enabling us to deliver powerful fleet management services to our customers. We aspire to give our customers the information and insight needed to run their businesses effectively," said James Walker,  Group SMR Manager, Enterprise Flex-E-Rent.

"This valued partnership is a perfect example of how the video-enabled ecosystem is designed to work, bringing together technology specialists to develop integrated solutions that tackle complex fleet challenges. We are working closely with the Enterprise Flex-E-Rent team to drive innovation in the connected fleet space to deliver smarter, safer and more productive operations," added Sam Footer,  Partnership Director, SureCam.

Looking ahead, SureCam will support a calendar of depot days across the UK and Ireland with Enterprise Flex-E-Rent to showcase the benefits of an integrated technology approach to other fleet operators.