FAQ

  1. Will our insurance premiums go down? 
Some insurance providers offer discounts for installing a camera system. It is best to with your insurance provider for more information. Many SureCam customers experience a reduction in premiums as a result of improved safety, incident frequency, and over claims costs.
  1. How to make the dashcam case to drivers?
Honesty is the best policy when introducing dash cameras into your fleet. Consider holding an all staff meeting to review topics such as the installation process, how footage is collected and stored, and why you chose to invest in this technology. We find that drivers are usually on board once they learn more about the product. Read below for more simple ways to get driver buy-in. How to Get Driver Buy In
  1. Is it the right time to invest in camera technology? 
If you have been considering investing in dash cameras for your fleet, you’re not alone. Keeping up with new technology trends is a very important part of staying up to date in the transportation industry. Click here for more information about investing in camera technology to find out what is right for your business.
  1. Investing in Camera Technology
  1. How do I get driver buy in? 
Many fleet managers wonder how to introduce cameras to their fleet without upsetting their drivers. Fortunately, we find most drivers easily get on board when they find out how this technology can benefit them. Read more here about ways to get driver buy-in.
  1. How to Get Driver Buy In
  1. What is a connected camera?
Connected cameras are a valuable incident reduction tool for fleet operators. There are several different kinds of cameras to consider such as forward-facing, cabin-facing, and dual-facing cameras. Each of these can provide different benefits for your fleet.The main difference exists in how the information is stored. SureCam connected cameras have cloud connectivity, allowing for ease of notification and storage as opposed to other SD card cameras. You can read more about connected cameras here and see how they have helped other fleets here.
  1. What is a Connected Camera?
  2. Accident Reduction Case Studies
  1. Will my drivers quit?
Many fleet managers worry about their drivers reacting negatively to dash camera technology. Fortunately, SureCam generally sees positive reactions. We have found that most drivers easily get on board when they see all the ways cameras can benefit them. Read more about bringing new technology into your fleet here: Will My Drivers Quit?
  1. Can cameras improve driver retention? 
Connected cameras are not only useful for reducing false accident claims, but they can also be a useful tool to help retain your employees. For example, the footage can be used for rewarding safe driving behavior, setting up incentive programs, and professional driver development. Read more below for other ways cameras can help retain and motivate drivers: How to Improve Driver Retention
  1. How do dashcams improve driver coaching?
Our real-time cloud connectivity gives you quick access to incident footage. This means you have nearly instant access positive and negative driving events that you can review with your team to help promote best practice driving behaviors and stop accidents before they occur. Read more here for how to use video from your connected camera to help your fleet.
  1. Improve Driver Coaching
  1. How can I learn more about features?
Connected camera features will vary by camera type and provider, so it is important to look into what features will be most helpful for your business. The SureCam team has a 9-point checklist to help you determine what connected cameras will offer the biggest return for you.
  1. Truck Dash Cam Features Checklist
  1. How do I view video?
SureCam offers custom trigger settings so you can get the footage you need nothing you don’t. Video Footage and notifications will be sent from our cloud-based system to your browser making it easier than ever for you view your fleet’s activity. For more questions, please reach out to your SureCam representative.
  1. How much do cameras cost? 
SureCam offers a competitive pricing package making connected camera technology accessible for fleets from 5 to 5000. More specific details about pricing will vary based on your individual technology package. Get in touch with a SureCam representative today to learn more and find a deal that works for you.
  1. What is the installation process like? 
SureCam offers a simple three-wire installation process and our cameras come equipt with commercial grade window adhesive to make installation quick and easy. You will just need to secure any loose wiring and you can be on your way. If you prefer to leave the installation up to professionals, SureCam has a network of professional installers and can help you through the entire process.
  1. Will I have a live view of my drivers?
SureCam offers custom trigger notifications that allow you to cut through hours of unnecessary footage and receive only the information that you will find useful. To learn more about the specific kinds of fleet monitoring available, click the link below.
  1. Everything You Need to Know About Fleet Monitoring
  1. Do I need to purchase an ELD or GPS through SureCam for my cameras to work?
SureCam does not require access to ODB ports and will not interfere with existing ELD or telematics equipment.